Refund policy

Returns & Exchanges

To be eligible for a return, items must be unworn, unused, with tags, and in original packaging. Proof of purchase is required.

To start a return, email martinez@dadteetime.com. Once approved, we’ll provide return instructions. Items sent without prior approval will not be accepted.

Damages & Issues
Please inspect your order upon arrival and contact us right away if your item is defective, damaged, or incorrect so we can make it right.

Exchanges
To exchange an item, return the original product and place a new order once your return is approved.

EU Orders
For orders shipped to the European Union, you may cancel or return within 14 days. Items must meet the same return conditions listed above.

Refunds
Once we receive and inspect your return, we’ll notify you of approval. If approved, refunds are issued to your original payment method within 10 business days. Processing times may vary by your bank.

If it’s been more than 15 business days since approval, contact martinez@dadteetime.com.